Legal notice

Privacy Policy

Who we are
KIG Group ("we", "us", "our") operates kiggroup.co.za. This policy explains what personal information we collect from customers and visitors, and how we use it.

Information We Collect
When you place an order or request a quote, we collect your name, email address, phone number, billing and delivery address, and order details. When you browse our store, our platform (Shopify) automatically collects certain technical information such as your IP address, browser type, and pages viewed, using cookies.

How We Use Your Information
- To process and fulfil your orders and quote requests
- To communicate with you about your order, account, or enquiries
- To improve our website, products, and customer service
- To send you marketing communications, only if you have opted in

Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us run our business, such as payment processors and couriers, and only to the extent needed to provide their service to us.

Data Security
Payment information is processed securely by our payment provider; we do not store your full card details. We take reasonable steps to protect the personal information we hold.

Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact Us
For privacy-related questions, contact KIG Group at info@kiggroup.co.za or +27 67 846 8843.