Shipping policy

Shipping Policy

KIG Group delivers throughout South Africa, including Johannesburg, Pretoria, Cape Town, Durban, Bloemfontein, Gqeberha, Polokwane, Kimberley, Nelspruit, and East London.

Production & Dispatch Times
Most items are custom-produced to order. Production time varies by product and order volume; we will confirm an estimated production and delivery timeline when you place your order or request a quote.

Delivery
Orders are shipped via courier once production is complete. Delivery times depend on your location and the courier used. Shipping costs are calculated at checkout or quoted directly for large/bulk orders.

Collection
Local collection from our Johannesburg premises (1567 Kruis & Albertina Sisulu Road, Marshalltown, Johannesburg, 2001) may be available on request — contact us to arrange a collection time.

Questions
For shipping queries on a specific order, email info@kiggroup.co.za or call +27 67 846 8843 with your order number.

[Confirm courier, exact production times, and shipping rates, and update this page accordingly.]